Your questions, answered.

Clinically AI is the intelligence platform for behavioral health: solutions on one platform, configured at the organization level rather than per clinician. Document, Comply, Compose, Connect, and Signal are available today. Margin, Front Door, and Supervise are in beta. Every product reads from the same organizational DNA layer.

Our platform serves the full spectrum of behavioral health, from solo private practitioners to large enterprise networks. This includes group practices, CCBHCs, community mental health centers, addiction treatment providers, human services organizations, integrated behavioral health systems, school-based mental health programs, and EHR/technology partners.

Clinically AI supports a wide range of formats including SOAP, DAP, BIRP, group notes, and custom templates built to match your organization’s standards. It also supports intake documents, assessments, treatment plans, session recaps, and multiple documents in a single session. Diagnostic code suggestions use DSM-5 TR and ICD-10 standards.

Yes. Clinically AI can join live sessions, in-person or via telehealth, and provides real-time transcription. Audio is automatically deleted once your note is created. Post-session dictation is also supported.

Yes. The mobile app captures the session where the session actually happens: crisis work, mobile outreach, school-based services, and home visits, including group live sessions from a phone, with members separated and attributed so each member’s note is scoped to their own contribution. It works offline: capture without connectivity and it syncs when the device is back on a network. Live session or dictation are both supported, and the same organizational standard is applied either way, in the language the session is conducted in. No personal device is required: native desktop capture for Windows and Mac covers teams whose clinicians do not carry a work phone.

Yes. Every part of our platform is designed to meet or exceed HIPAA standards. We sign Business Associate Agreements (BAAs) and offer full transparency into our privacy practices. A gap analysis is available upon request.

Under our Zero Data Retention policy, audio and text data used to generate clinical notes is deleted immediately after documentation is created, unless you choose otherwise. Your data stays yours.

Yes. Clinically AI holds SOC 2 Type II certification, meaning our security practices and internal controls are independently audited on an ongoing basis, not just at a single point in time.

Our data practices are aligned with FERPA standards for educational and school-based care settings, ensuring student confidentiality is maintained throughout the documentation process.

A Business Associate Agreement (BAA) is required under HIPAA for any vendor handling Protected Health Information (PHI) on your behalf. Clinically AI provides BAAs for group practices, enterprise organizations, and all partners who handle PHI through our platform. Contact us to request yours.

We integrate natively with 36+ EHRs and counting, including AdvancedMD, SimplePractice, TherapyNotes, Kipu Health, Welligent, Credible, Exym, CharmHealth, TheraNest, Halaxy, Headway, RulaHealth, TherapyIQ, and PIMSY. Integration options include our Chrome Extension (works with any web-based EHR, no dev work required), direct API integrations for eligible systems, and FTP batch uploads for compliance workflows.

Our Chrome Extension is compatible with virtually any web-based EHR. If you don’t see your system listed, submit a support request and our team will have your integration set up within 2–3 business days.

Not for most setups. The Chrome Extension requires no development work on your end. Enterprise API integrations may involve your IT team, but our team handles the implementation.

Sign up for a free trial or schedule a demo. Once your account is created, a brief tutorial walks you through the platform. For enterprise accounts, we provide full team onboarding, training sessions, and dedicated account management throughout your launch.

We offer comprehensive executive and team training, onboarding materials, in-platform tutorials, and an always-available support team. Enterprise account holders receive next-level account management and a customized onboarding experience designed for your team’s size and workflows.